Kelly Integrated Transport Services (ITS) is a comprehensive service provider working in the signalling, telecommunications, electrical and civil engineering markets. Working in three principal sectors – Rail, Metro and Highway – Kelly ITS operates on a national basis with delivery underpinned by highly competent, directly employed staff.
This mirrors one of the activities of its sister company, the Kelly Group, which over the past 25 years has become the UK’s leading national telecommunications and utilities service provider. Whatever the sector, the Group offers clients a one-stop-shop solution – from initial planning, design and notification through to installation, final commissioning and maintenance of networks.
A good spread
Present in both the metro, including the London Underground (LU) and light rail, and traditional heavy rail sectors of the UK market, Kelly ITS has extensive experience in the nuances of these environments. “The core offering in these sectors is common to both, being signalling, telecommunications, electrical and minor civil engineering enabling works,” explains Phil Holliday, technical services director.
Given the long life cycles of railway infrastructure it is vitally important that the best possible solution is delivered for the circumstances at hand. Kelly ITS works
proactively with its customers to support this aspiration, interfacing with designers, operators, and maintenance operatives. Where the company is able to influence design choice, as in its design and build contracts, it works collaboratively with all parties to ensure that the solution offers best value, both commercially and from a whole life maintenance aspect.
“Within each of our business areas we offer a spread of services which includes surveys, design, installation, testing, commissioning and maintenance. Our current activities in the metro market are primarily signalling and civil engineering works, whereas in the general rail environment these are telecommunications, electrical and civil engineering works. Because of the multi-skilling and cross discipline make up of our internal workforce, we are able to respond to our complete offerings in both sectors. We respond flexibly to each client’s needs, either providing full project management as a Principal Contractor, acting as a Tier 2 supplier to a main contractor or acting as a contingent labour supplier, as required,” highlights Phil.Team work
In fact, the business considers its employee base to be one of its key market strengths. Kelly ITS aims to utilise its own directly employed people on all projects, and as a consequence these teams are integrated with the company values and visions. “Our business sectors demand stringent company and personnel competency together with demonstrable assurance of project safety, quality and delivery. This is delivered through our comprehensive company accreditations, as well as our in-house training, certification and licensing capability. Through processes of mentoring and appraisals, we are able to ensure that all our people have the competencies and training to deliver their roles,” adds Phil.
“Along with our industry partners and competitors, we prioritise health, safety, welfare, and the environment above all other business needs and demands. As such, everybody within the business is engaged in our ‘Safe by Choice’ behavioural safety programme – we recognise that the primary factor underpinning both performance and quality is people’s behaviour and this starts with the attitude towards safety. Our safety record is first class, with our Accident Frequency Record currently at zero, and well in excess of one million man-hours without a RIDDOR. Notwithstanding this excellent performance, we continue to strive for improvements through behaviour, such as the reporting and acting upon of ‘close calls’,” he continues. The “Safe by Choice” programme encourages positive engagement with the workforce, ensuring that information, such as ‘close calls’, is collected from the field, analysed and improvements incorporated into procedures and practices.
In 2010 Kelly ITS was approved by both LU and Network Rail for Principal Contractor status. In terms of what impact this has had on the business, both in the short-term and for the future, Phil comments: “These achievements have given us the opportunity to work directly for both Network Rail and LU, in a Tier One capacity. As a consequence, we are now delivering higher volumes of work through both frameworks and tendered works with these clients. This has allowed us to invest in new project delivery and support staff, and training for our existing employees. The longer-term benefits for the business is that we will be a key stakeholder and contributor to the delivery of an efficient and successful railway, and the reputational and business benefits that brings.”
Since gaining the Principal Contractor status, Kelly ITS has successfully begun working on a number of significant contracts including Network Rail’s fibre and copper tails framework, and power connections framework – both of which are FTN/GSM-R programmes. The business is also supporting Network Rail on its Hornsey depot enabling contract. Within the LU, Kelly ITS is carrying out an ATC correlation project, is a CRMS Framework Contractor and is undertaking various legacy signalling contracts.Industry perspective
One of the major driving factors of future investment into the railway industry is the need to increase capacity for passengers. As uptake of rail services continues to rise, many networks are struggling to find space for extra services on routes that are already oversubscribed. Ongoing construction works at Crossrail, Thameslink, major stations like Reading and Birmingham New Street, and the upgrade of the LU network is aimed at alleviating some of this pressure, and in turn offers significant opportunities for contractors to support these works. Major investment is also continuing in Scotland, where Kelly ITS already holds a significant presence.
“Coupled with the ongoing demands for cost savings over the coming years, highlighted by the McNulty report, we anticipate working with our clients to respond to these challenges. We are well placed to support the future investment, whilst holding a competitive position, through our extensive in-house workforce and transport fleet, together with a nationwide network of hub and satellite offices and depots,” reveals Phil.
Specifically though, Kelly ITS recognises that in order to meet the demands for higher investment and lower costs, that there is a need for far greater collaboration between all tiers within any one contract. To this end, the business is proactively seeking to gain accreditation to BS11000, and to identify and work with its customers and supply chain under collaborative forms of contracts and frameworks. This initiative is in its early days, but it is hoped to place Kelly ITS at the forefront of the rail industry as this type of formal collaboration increasingly becomes the engagement of choice for delivering best value projects.
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Kelly Integrated Transport Services (ITS)
Tel: +44 (0) 208 884 6605